Brand Loyalty Tests for Hardware Purchases Draw Criticism

New anti-scalper measures, like Sony's PS5 Pro lottery and Valve's Steam Deck requirements, are sparking debate about consumer access and brand loyalty.

Oct 2, 2026
Game News
Brand Loyalty Tests for Hardware Purchases Draw Criticism

Efforts to combat scalpers and ensure that coveted hardware reaches genuine consumers are leading to increasingly complex purchasing requirements, drawing criticism from those who feel such measures prioritize brand loyalty over accessibility.

Sony Japan has introduced a lottery system for PS5 Pro orders. To enter, prospective buyers must possess a Japanese PlayStation account that has logged at least 60 hours of gameplay on a PS4 or PS5. While intended to deter scalpers and bots, this requirement imposes a significant hurdle for genuine fans and sets a precedent for brand loyalty tests in hardware acquisition. This initiative follows similar moves by other companies aiming to streamline access to popular gaming products.

Valve, in its own effort to curb scalping, implemented a reservation system for the Steam Deck. The criteria for eligibility include having a Steam account in "good standing," a term that lacks a precise definition from Valve and could be interpreted in various ways. Reports indicated that the Steam Machine, a precursor to the Steam Deck, was scalped for over $3,000, underscoring the demand and the need for anti-scalping measures. However, the ambiguity of "good standing" leaves potential buyers uncertain about specific requirements.

In previous instances, it has been noted that purchasing high-demand graphics cards like the Nvidia RTX 5090 at MSRP was sometimes more feasible by attending events like QuakeCon or PAX West, where Nvidia offered "Verified Priority Access IRL." This system, along with Newegg's Shuffle lottery, aimed to provide a chance to buy these expensive components at their intended retail price. Nvidia also previously utilized a draw system for RTX 5090 and RTX 5080 Founders Edition cards. Zotac attempted a more direct approach by selling RTX 50-series graphics cards to gamers through its Discord channel.

While these measures aim to prevent scalpers from monopolizing stock and driving up prices, the author expresses concern over the trend. The argument is made that gaming, particularly PC gaming, should be accessible to everyone. However, escalating hardware prices, exacerbated by supply chain issues, and these new loyalty-based purchasing requirements mean that consumers without significant financial resources or time commitments may be excluded. Although these reservation systems may succeed in blocking scalpers, the effectiveness and fairness of these methods for the broader consumer base remain a point of contention.

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