Forza Horizon 6 Players Urged to Patch Game Amidst Save Data Loss Concerns

Playground Games is currently investigating a significant issue in Forza Horizon 6 where players report that their game save progress is being lost or reset. The development team has acknowledged the problem and is advising affected players to file a support ticket immediately in hopes of recovering their save profiles.

Forza Support has stated that submitting a ticket the same day the issue occurs increases the chances of recovery. In the interim, players are cautioned against starting new play sessions or creating new saves until their case has been reviewed by the support team. This advisory is crucial for those experiencing the save data loss.

For players on Xbox, specific recommendations have been issued to mitigate the risk. These include disabling the Quick Resume feature, ensuring an online connection when quitting the game, allowing ample time for saves to sync before powering down the console, and avoiding force quitting during save screens. Additionally, players should refrain from turning off their devices during gameplay. If an "out of space" error occurs alongside a game crash, users are advised to check their storage capacity and restart their console.

To address the ongoing save data issue, a patch has been deployed on PC and Steam. Players are strongly recommended to install version 37.114.10001.0 or a later version. Xbox players also received a system update over the weekend. The development team encourages all players to manually download the update as soon as possible by following the steps outlined in the Xbox Support article, as automatic rollout may vary.

Despite the implementation of the new patch, some players continue to report experiencing data loss. One user shared their frustration, stating they lost approximately 220 hours of progress and are awaiting a response from support after four days. They have begun playing on a new account, as advised not to start a new save on the corrupted profile. The save data loss issue remains a significant concern for a portion of the Forza Horizon 6 player base.