Sega has temporarily removed Total War: Shogun 2 - Complete Edition from sale following significant player backlash. The company has replaced it with the original 2011 release of the strategy game while it works to address issues with the new version. The "Complete Edition," which launched on October 13, was intended to offer a graphical overhaul but instead drew heavy criticism for its use of AI upscaling, which resulted in numerous visual anomalies such as distorted character models and incorrect anatomy. Players also reported the resurgence of legacy bugs and issues with a new, reportedly clunky user interface. "We're aware that Total War: Shogun 2 - Complete Edition has fallen short of both your expectations and our own standards," Sega stated in response to the feedback. "We've seen your feedback, comments, and reviews. We agree that the current experience is not where it needs to be." The company indicated it is working with its development partners to identify and resolve these problems. The game currently holds an "Overwhelmingly Negative" rating on Steam, with a significant majority of players advising others to avoid it. The price point of the "Complete Edition" also contributed to player dissatisfaction, with a $40 cost for the new version and a $10 upgrade fee for existing owners of the original game. Separately, Sega has also utilized generative AI for background assets in the upcoming Crazy Taxi: World Tour.
