Silent Hill: Townfall CEG Headquarters Security Door Code and 10th Floor Access Guide

Learn how to find the security door code and obtain a level 10 access card to reach the 10th floor of CEG Headquarters in Silent Hill: Townfall.

Sep 24, 2026
Guides & Tips
Silent Hill: Townfall CEG Headquarters Security Door Code and 10th Floor Access Guide

To progress in the "Inside CEG HQ" mission in Silent Hill: Townfall, players must find a way to reach the 10th floor of the CEG Headquarters. Since protagonist Simon does not possess the required CEG access card, he must find the security door code to print a new one.

Finding the CEG Headquarters Security Door Code

The code for the security door is revealed through a clue found in the maintenance room. A whiteboard displays a drawing with dots and lines alongside the number 4. Players need to input the numbers on the keypad following this pattern, starting with 4. The resulting security door code for CEG Headquarters is 4895.

Obtaining a Level 10 CEG Access Card

To print a new access card, Simon requires Richard's employee ID. This involves solving a lockbox puzzle. First, players must collect two halves of a case codes grid. These fragments can be found in waste bins located within the security and maintenance rooms.

The location of the documents needed to solve the CEG lockbox puzzle in Silent Hill: Townfall.

Once combined in the inventory, this grid provides the access codes for each lockbox. It is crucial to avoid opening incorrect boxes, as doing so results in a loss of health. Players must identify and open only Richard's specific box.

To find Richard's box, players should approach the stage area and retrieve the "Box ID's and Names" document from the lectern. This document identifies Richard as number 36. This corresponds to the box located in the third row from the stage and the third box from the right.

The location of Richard's CEG HQ lockbox, which is needed to reach the 10th floor in Silent Hill: Townfall.

Consulting the case code grid, the correct code to open Richard's box is 486. After retrieving Richard's employee file from the box, players should return to the computer at the security station. To print the CEG access card, Richard's employee ID, 00007820518, must be entered. With the level 10 access card in hand, players can then use the elevator to reach the 10th floor and complete the "Inside CEG HQ" mission.

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