Your harrowing adventure in Silent Hill: Townfall begins with Simon washing ashore in the seemingly quiet Scottish town of St. Amelia. The game's prologue serves as an introduction to both Simon's story and the core mechanics you'll encounter as you explore the fog-laden streets.
Entering St. Amelia
After regaining consciousness on the pier, proceed up the nearby stairs. The path forward is blocked by a locked gate. To bypass it, descend the stairs to your right and climb the ladder to gain access to the town.
Follow the road toward a flickering street lamp. Continue down this street until a flare signals your approach to the town proper. Turn right and ascend the stairs. Keep to the right along the cobbled paths, then turn left up the next set of stairs. You will find the Pharmacy here, but it is locked.
Proceed left of the Pharmacy and move towards a red light. A brief cutscene will play, after which you will obtain the St. Amelia Shorefront Map.
Answering the Phone
The phone box in the Town Square will begin to ring. Answer it to find a disconnected line. Three numbers are present: 'Emergency - 900' (unrecognized), 'Operator - 010' (services suspended), and 'Save Yourself - 100'. Calling the latter will provide a cryptic message asking for Simon's assistance. This 'Save Yourself' number will also serve as your save point throughout the game.
Following this interaction, another cutscene will play, transporting Simon to a dark room with a locked door marked with a tally.
Navigating the Halls and the CRTV
Proceed through the unlocked door and down the hall. At the end, enter the vent to continue your progress. After navigating through watery ruins, you'll find a body to examine on your left. Continue forward, ascend the ladder at the hall's end, and pass through the subsequent door. This action unlocks the CRTV, an in-game device that provides narrative exposition, objective details, and alerts about nearby threats.
In the hotel room where you emerge, use the CRTV to watch two broadcasts. The first features a woman urging Simon to take action, while the second displays a calendar with the date January 18th.
The Haldane Hotel Door Dial Puzzle
Within the hotel room, you can interact with several items: Simon's gilet on the bed, medical equipment, an oil painting, and the Haldane Hotel 1996 Menu on the desk.
To proceed, you must solve the door dial date puzzle on the bathroom door. The required date can be deduced from two clues: the January 18th date seen on the CRTV and the year 1996 from the hotel menu. Inputting January 18th, 1996, into the dial will unlock the door.
Inside, you can acquire the Room 204 Key and the Hotel Room Note document.
Exiting the Hotel
Use the Room 204 Key to unlock the door and proceed down the hallway to the elevator. Upon reaching the lobby, you can explore briefly; the only notable item is the Hotel Reception Notice. Exit through the front door to trigger a cutscene that signifies your deeper entry into the mysteries of Silent Hill.
