Xbox platforms are currently experiencing a major service outage that is affecting a range of online functionalities, including the ability to launch digital games and log into user accounts. The disruption began on the evening of July 26, with reports first surfacing around 11:10 p.m. ET. As of the afternoon of July 27, Microsoft was still working to address the problems, according to the Xbox status page.
The outage impacts four key areas across Xbox Series X/S, Xbox One, Xbox 360, and backward-compatible titles. These include Account & Profile, where users may encounter difficulties signing in, unexpected disconnections, or other related problems preventing access to sign-in-dependent features like games, apps, and social activities. The Store & Subscriptions feature is also affected, potentially making it difficult to find specific games. Furthermore, users may experience issues with Games & Gaming, hindering their ability to play digital titles, and Apps & Mobile, which could prevent applications from launching.
This incident follows a similar service outage that affected PlayStation users in the days prior. While the extent of the disruption can vary, with some users reporting no immediate issues when testing, the widespread nature of the reported problems suggests a significant underlying issue. Players planning to engage with Xbox services in the immediate hours should be aware of the ongoing situation.