Alienware is reportedly developing a fix for the subtle vignetting issue affecting its 39-inch 5K2K OLED gaming monitor, the AW3926QW. This defect, where the edges of the panel gradually dim during gameplay, was the sole imperfection preventing the monitor from receiving an unqualified recommendation.
The AW3926QW features a large 39-inch display with a 5K2K resolution, offering a pixel density comparable to a 32-inch 4K panel. It utilizes LG's latest Tandem WOLED technology with RGB-stripe subpixels. Priced around $1,100, it is considered relatively affordable given its specifications.
The vignetting is attributed to a feature called Convex Power Control (CPC), an LG Display WOLED panel protection measure designed to dim the edges and mitigate burn-in. According to initial analysis, this feature is not user-toggleable on the AW3926QW and is believed to be a configuration issue addressable via a firmware update, rather than a hardware limitation.
Alienware monitor expert Kris Graft confirmed during a Reddit AMA that the company is aware of the feedback regarding uniformity and is actively testing a potential toggle for CPC. "We want to make sure we understand the full customer experience implications before we enable anything. More to come soon," Graft stated.
The primary concern surrounding this potential fix is the implication for OLED burn-in, a known risk with OLED technology. Disabling CPC could increase the likelihood of burn-in, especially from persistent on-screen elements like UI components and status bars common in gaming. There is speculation that enabling a CPC toggle might impact the monitor's burn-in warranty, potentially voiding it or triggering a warranty limitation based on usage hours with CPC disabled.
While these warranty concerns remain speculative, the acknowledgment of the vignetting issue and the development of a solution are positive signs for owners and prospective buyers of the Alienware AW3926QW. Further details on the firmware update and its potential impact on the warranty are expected in the near future.